Can I use Motiff offline?

Motiff is a cloud-based design tool. Network connection is required to use all the features in Motiff.

When you have network connection issues while using Motiff, will appear on the toolbar to indicate that you are in offline mode. 'offline.png'

If you continue to use Motiff, a prompt saying This file has unsaved changes will appear at the bottom of the screen. In offline mode, Motiff will store your actions in the browser and synchronize these actions when you reconnect to the network. 'unsaved.png'

Use Motiff offline

Motiff is a cloud collaboration tool designed for browsers, with real-time collaboration as one of its core features.

Here is a list of features that are available and unavailable when Motiff is offline:

Features available offline

Edit files that were open before going offline.

Note: If you close a file that was open before going offline and are not connected to the network, you will lose access to that file until you are back online.

Create layers such as frames, shapes, boolean operations, and vector networks.
Create and use local components within the file.
Adjust layer properties such as fill, stroke, position, and order.
Run plugins that do not rely on external browser APIs.

Features unavailable offline

Create new files.
Open files that were not opened before going offline.
Receive updates from other collaborators on files that were open during offline mode.
Search for main component or create instances from libraries.
Run plugins that require external browser APIs.
View the file's version history or create new versions to save your changes to Motiff.
Use any collaboration features, such as seeing who is currently accessing the file in observation mode or receiving comments from team members during this period.

Autosave in Motiff

Caution: The auto-save strategy in offline mode significantly reduces the risk of data loss, especially in the following situations:

You have an unstable internet connection or unexpectedly lose your connection.
There is a crash from either Motiff, your browser, or your operating system.
You might lose access to Motiff due to browser errors, device restarts, or power outages.

If you continue to modify your file without a network connection, Motiff will save your actions in the browser. This applies even if you close the tab or browser, or even shut down your device entirely.

When you reconnect to the network, Motiff will synchronize the actions you made to the file during the offline period. If you have closed the file, reopen it to synchronize the offline actions.

The auto-save feature is still effective even if multiple people are working offline in the same file at the same time. When you reconnect to the network, Motiff will prompt you to synchronize the file.
If you are working in multiple tabs, same rules will apply. Motiff will record your operations in each tab and merge them when you reconnect to the network.
Motiff only saves the modified parts of your file, not the entire file. These operations are saved locally in the browser's IndexedDB on the current device and cannot be accessed from other devices.

Tip: You may receive a browser warning when you close a tab or browser window after offline operations.

Due to technical limitations, Motiff cannot control the content of this dialog. Even if the browser prompts with a message like Changes you made may not be saved, Motiff will still store your offline operations.

Offline operations not saved

Your offline operations will not be saved in the following situations:

The browser version you are using does not meet Motiff requirements.
Your cache or browser is cleared before reconnecting to Motiff.
The browser is in incognito or private mode, or you are using a shared computer or guest account that automatically clears browsing data.
The browser storage is full and there is no space for Motiff to save these operations.
Some browser extensions may prevent Motiff from saving data in the browser.
If you switch browsers before reconnecting to Motiff, the operations may not be saved.

The browser you use and the local storage space determine how long offline operations can be saved. Most browsers allow Motiff to store data for up to 30 days, but some browsers have shorter data storage times.

Note: Auto-save is not supported in any version of IE browser. Learn more about Motiff's browser requirements.

Sync offline operations

When the network connection is restored, Motiff will save your offline operations during this period. If the file with offline operations is open, Motiff will automatically synchronize.

If you have closed the tab with the file that have offline operations and then open the Motiff workspace again, the Sync your offline changes popup will appear. Click Open to sync to open the file in a new tab and complete the sync. 'Sync.png'

Note: Motiff stores up to 30 days of offline operations. For Safari users, it is 7 days.

If you try to sync offline operations beyond this time limit, Motiff will notify you that these operations cannot be synced.

Clear autosave data

You can remove Motiff's offline operation data by clearing the cache or browsing history. This applies to both the browser and the desktop app.

Caution: This operation will delete all offline operations and prevent you from saving them to Motiff. Once the browsing history is cleared, you will not be able to recover any unsaved operations.

Browsers

To remove offline operation data from Motiff, you can use the following instructions specific to your browser:

Google Chrome: Clear all browsing data to remove Motiff's offline operations. For more information, see Google Support page.
Safari: Allows you to delete data for specific websites. You can use this feature to remove data only from Motiff. For more information, see Apple Support page.
Mozilla Firefox: Allows you to delete data for specific websites. You can use this feature to remove data only from Motiff. For more information, see Mozilla Support page.
Microsoft Edge: Delete browsing history to remove Motiff's offline operations. For more information, see Microsoft Support page.

Desktop app

Although the Motiff desktop app is technically a browser application, the process of clearing its cache differs from standard browser procedures.

Mac

Use the Terminal application to clear cache data:

1.Quit Motiff.
2.Open Terminal and enter the following command: rm -rf $HOME/Library/Application\\ Support/motiff.
3.Try reopening the Motiff desktop app.

Windows

Run the command line from the Start menu:

1.Close Motiff.
2.Open the Start menu, enter the %APPDATA% command, and then press the Enter to submit.
3.In the window that pops up, delete the Motiff folder.
4.Restart the Motiff desktop app.